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CV Profile No.88913

Profile

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Last name : ******
First name : *****
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Profile details

Job category searched
» Management
» Marketing, communication
» Transport, logistics
Professional experience
More than 10 years
» Banking, insurance, finance
» Sports, cultural and social action
» Temporary work, recruitment
Professional Experience: 
02.2020 - 12.2020
Chief Operations Officer
Payment24
Management and oversight of Operations Operatorial Head: Exco Team, CRM, Helpdesk, Service and Support. • Fuel Payment Systems: Design, plan and implement business strategies, policies, and procedures. • Complete Operational oversight • • • Fleet System Implementation, Tracking and Telematics • Fleet customers deploy, Fuel and Fleet Management solutions, RTT, Bakers Transport, Eskom (Sbsa Fleet) • Set comprehensive goals for business growth and success • Establish policies and procedures that promote company culture and vision • Oversee daily operations and the work of Management team • Head of Help Desk Service and Support • Freshdesk Implementation • Team Management, HR, and Training Oversight • Analyze and interpret data and metrics • Project management • Implementations and Support of loyalty and reward programs, Total, PnP Smart Shopper, SaTaxi, Vodacom • Partner and Vendor Management: Maintain relationships with partners and vendors.• •
07.2007 - 03.2018
Regional Manager
Verifone Africa
Verifone International - Africa. (July 2007 – March 2018) Job Title: Regional Manager, Field support services, Job Scope: Team and Project Manager Western and Eastern Cape Management • Regional Branch Management of Team Members Western and Eastern Cape (10 - 18 team members) • Project Management: Pos integration + Ped Deployment, BP, Standard Bank Card, Truworths, Mr Price, Fnb Mini ATM, Cape Union Mart, Britos, Standard Bank Branch network, Spar • Customer Relationship Manager: W/E Cape, Standard Bank Card, BP South Africa , Cape Union Mart , • Field support services: Card Terminal and PED deployment ,28000 Merchants, 11000 Pos devises W/E Cape. • Service and maintenance of all Verifone devises, • Sla management as to agreed levels both Internal and customer centric • Merchant Services and Card Acquiring, PCI Compliancy, Swipe, Tap, Online (card less transaction security) • Engagement, input, and feedback as to new business • New Business customization, • Customer contract costing, • Fleet and Vehicle Management • Staff + Project Costing • Staff Training: Induction, new systems and products, continued upskilling and career advancement • Fraud Management, • Office management, admin, facilities, stock.
Skills
• Customer Service Management • CustManagement of People + Systems • 20 Years’ experience in Card + Terminal Management • Project management • Good organizational skills • Fraud Management Card, Systems + Implementation, Card Holders + Merchant • Technical Pos and Card experience and knowledge combined with the sales aptitude • Experienced in achieving deadlines • Good general business knowledge within a large organization • Operational excellence • Sales excellence – don’t sell the product or service sell the end result • Fuel and Fleet Facilitation and Payments • System implementation to facilitate expedience • Logistics Management, Telematics and Analytics • Team management • Loyalty to team and Company • Personable
Education
HND
01.1989 - 12.1991
Marketing and Sales Management
Cape University of Technology
3 Years Marketing and Sales Management
Languages
afrikaansnative
englishnative
More information
not filled in
Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape - International
Place of residence : DURBANVILLE
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
07.04.2021
9

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