CV Profile No.88913

Verifone International - Africa. (July 2007 – March 2018) Job Title: Regional Manager, Field support services, Job Scope: Team and Project Manager Western and Eastern Cape Management • Regional Branch Management of Team Members Western and Eastern Cape (10 - 18 team members) • Project Management: Pos integration + Ped Deployment, BP, Standard Bank Card, Truworths, Mr Price, Fnb Mini ATM, Cape Union Mart, Britos, Standard Bank Branch network, Spar • Customer Relationship Manager: W/E Cape, Standard Bank Card, BP South Africa , Cape Union Mart , • Field support services: Card Terminal and PED deployment ,28000 Merchants, 11000 Pos devises W/E Cape. • Service and maintenance of all Verifone devises, • Sla management as to agreed levels both Internal and customer centric • Merchant Services and Card Acquiring, PCI Compliancy, Swipe, Tap, Online (card less transaction security) • Engagement, input, and feedback as to new business • New Business customization, • Customer contract costing, • Fleet and Vehicle Management • Staff + Project Costing • Staff Training: Induction, new systems and products, continued upskilling and career advancement • Fraud Management, • Office management, admin, facilities, stock.