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CV Profile No.61742


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Last name : *********
First name : ****************
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Date of birth : : ********
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Profile details

Job category searched
» Accounting, controlling, finance
» HR, training
» Management
» Services
Professional experience
More than 10 years
» Environment, recycling
Professional Experience: 
05.2019 - 05.2020
Office manager
Phoenix slag services of South Africa
• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions. • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. • Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement. • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments. • Completes operational requirements by scheduling and assigning employees; following up on work results. • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends. • Maintains office staff by recruiting, selecting, orienting, and training employees. • Maintains office staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. • Maintains professional and technical knowledge by attending educational workshops
10.2013 - 06.2019
Administration team leader
Propay system
Identify and implement innovation solutions to challenging client enquiries. • Resolve all journal related issues daily. • Monitor and analyze performance trends and implement corrective measure. • Capture, generate and extract operational statistics and ad hoc reports. • Identify ways to improve current processes and propose ways to improve customer experience. • Identify capacity constraints and make recommendations where additional capacity or equipment may be required. • Identify process risk, possible fraud and possible failures. • Monitor employee compliance statistics. • Participate in projects and initiative impacting the business unit. • Initiate new business ideas and formulate implementation requirement and measures. • Perform people management functions, workforce and demand planning recruitment, talent management and succession planning, mentoring and coaching, management of discipline and grievances, performance development, reward and recognition management, training and development. • Review and update the department organization structure and role profiles regularly. • Ensure satisfactory service delivery and equal distribution of workloads in the teams.
01.2012 - 10.2013
Business efficiency/analysts
• Ensure business targets are met. • Minimize losses through efficiencies implementation of collections functions strategies. • Ensure efficiency and efficient collections functions in area. • Adhere to all required deadline as specified by team manager. • Make team members aware of all changes to policies, processes and procedures. • Lead, motivate and develop a high performing collection team. • Challenge existing processes, developing new ones. • Identify saving opportunities within projects and business processes. • Identify actions to eliminate workflow bottlenecks and streamline efficiency. • Ensure that reports are done at a specified time.
VIP Sage Advanced Microsoft PowerPoint Advanced Microsoft excel Advanced Microsoft project
01.2014 - 12.2018
Bachelors degree in safety management
University of South Africa
afrikaansgood level
More information
Place of residence : Johannesburg
Permanent contract

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