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CV Profile No.47905


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Profile details

Job category searched
» Management
» R&D, project management
» Sales
» Marketing, communication, media
» Quality, methods
» Research and development
Professional experience . More than 10 years
Professional Experience: 
Head of Country Management
Since 03.2019
2Engage is responsible for the roll-out of a customer loyalty program for MultiChoice Africa Holdings. In this role, I have provided leadership that has seen growth in the number of benefit partners per country from an average of 3 to an average of 18 within 6 months. I have also initiated and overseen the rolling out of marketing initiatives with the benefit partners to increase program awareness resulting in quantifiable return on investment.
DStv-i Programme (Operations) Manager
06.2012 - 11.2018
DStv-i is audience measurement research that utilizes the latest technology (Return Path data) to passively gather viewing data from panelists. I joined the program when it was running a panel of 300 in South Africa only. I was responsible for growing that panel in South Africa and rolling out in 5 additional countries thereby growing the total panel size to 10,000. The resultant effect was a stable robust panel that provided the company with invaluable customer insights on which a lot of the decisions could now be based.
Research Analyst
DStv Media Sales
05.2011 - 06.2012
In this role, I laid the groundwork for the DStv-I programme. I drew up all the project initiation documents and made the necessary contacts in the markets to ensure programme success. My achievements included background research on Kenya, Nigeria, Angola, Zambia and Tanzania to establish operational processes for setting up research panels; drawing up of the operational manual that was referenced for all aspects of the roll out into the countries; drawing up and getting sign-off on the Project Charters, Business Cases and Project Plans; stakeholder management; t installer selection; data analysis and report writing.
Project Manager
IQ Business
03.2008 - 08.2010
IQbusiness is a leading independent management consulting firm in South Africa, helping clients overcome their business challenges and achieve sustainable growth.In this role, I oversaw the project management aspects of all Government and Healthcare cluster project; I was responsible for end to end bid management; I established a knowledge management system and played a business development role that included identification of opportunities in the public sector, cold calling, sales support, maintenance and updating of the sales pipeline.
Operations, program management, business development, customer value management, research
Education . Master
Masters Degree
University of Nairobi
09.2000 - 12.2003
M.A - Sociology
Bachelors Degree
University of Nairobi
04.1993 - 12.1997
B.A - Sociology Major
Project Management
04.2017 - 04.2017
PRINCE2 Practtitioner
Project Management
11.2018 - 11.2018
Agile PM Practitioner
More information
in 1 month
Place of residence : Johannesburg
Permanent contract

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