CV Profile No.44434

Profile

Job category searched
» IT, new technologies
» Management
Education
High school
01.2013 - 02.2013
ITIL V3 Foundation Certificate in IT Service Management
PeopleCert
ITIL V3 Foundation Certificate in IT Service Management
06.2007 - 08.2007
The 360° Leader
Hebron Leadership Development
Training in Leadership
11.2007 - 02.2008
Nine conversations in leadership
Worldsview Leadership Development
Training in Leadership
05.2005 - 06.2005
ITIL V2 Foundation Certificate in IT Service Management
Foster Melliar
ITIL Foundation Certificate in IT Service Management
03.2001 - 10.2001
Higher Certificate Management Development (HC-Man)
Damelin Business School
Management Skills
05.1999 - 06.1999
Compaq ASE
Software Connection
Accredited Compaq Engineer
09.1996 - 08.1997
Novell C.N.E
Radiokom
Certified Novell Netware Engineer
05.1995 - 08.1998
Systems Engineer: Netframe Super Server and Stratus Systems
Getronics
Systems Engineer
Professional experience
More than 10 years
» IT, software engineering, Internet
Skills
• Good people skills; • Extensive experience in SLA management; • Resource management; • Proficient in implementing KPI’s and performance monitoring • Excellent communication, both verbal and written; • Skilled at writing reports, business correspondence and presentations; • Knowledge of budgeting, interpreting, and understanding financial statements; • Accustomed to working in high pressure environments with tight deadlines; • Comfortable in working in fast paced changing environments; • Adept at problem solving; • Experienced in implementing and managing budgets and operational plans; • Excellent with customer relationships; • Experienced in the management of infrastructure support services; • Ability to plan, design and implement processes for efficient Operations Management;
Languages
afrikaansgood level
englishnative
More information
in 1 month
Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape - International
Place of residence : Randburg
Permanent contract - Fixed-term contract - Freelance

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