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CV Profile No.103809

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Profile details

Job category searched
» Management
» Marketing, communication
» Consumer goods
» Education, training
» Health, pharmacy, hospitals, medical equipment
» Research and development
» Telecom
Professional experience . More than 10 years
Professional Experience: 
Operations and Marketing Manager
Callouts Medical Services (Pty) Ltd
04.2022 - 08.2022
Managed and led the Johannesburg Callouts Team of administration staff, drivers and nurses and achieved successful business operations. Responsible for the marketing of Callouts Medical Services to local doctors, hotels, events companies and corporates. Services marketed were Covid PCR tests and Rapid Antigen Testing. Involved in the ongoing development of the marketing strategy, alongside the Managing Directors. Assisted the senior management team, to develop and implement new procedures, services and offerings for Callouts, to ensure the business is sustainable in the long term. Responsible for the daily route planning required for the driver/s and nurse/s. This key aspect was vital on a daily basis to ensure that trips are planned in order to optimize time, reduce costs and wastage. Recruited and trained nursing staff to meet the operational demands of the business. Maintained ongoing customer relations with corporate clients to ensure that we retain our customer base and meet their specific needs.
Alusani Skills & Training Network (Pty) Ltd
01.2011 - 03.2022
Managed, motivated, led and coached the marketing development team and market research team to enable the achievement of all key sales objectives and successful business operations. Encouraged the team to find ways to retain our customer base and to grow the Alusani® brand, through digital advertising and email marketing campaigns to the potential target market. The Research Team over the last 5 years have exceeded their target by 53%. Recruited and trained the marketing and research team. Also managed and tracked their productivity levels. Increased the customer database from 50 000 to 130 000 an increase of 160% over the last 5 years. Developed a value add - Webinar Library for past Course participants to have access to thought-leadership recordings for their own personal development. Piloted the development of online courses during Covid from face-to-face training courses to online using the Zoom Webinar paid online platform. Managed the customer experience operations and assisted with technical issues on all online courses. Increased our African footprint by marketing and presenting courses in Zambia, Namibia, Botswana and Ghana. Negotiated external listings and marketing partnerships for training courses through leading publications and television coverage on Good Morning Africa. This increased Alusani's digital presence and customer interaction by 200% in South Africa and other African countries.
Leadership Skills , Organisational Development , Communication, Time Management , Emotional Intelligence, Decision making , Graphic Design, Negotiation Skills, Business Strategy and Policy, Human Resources Management, Operations Management
Education . Bachelor
Bachelor of Business : Majors - Marketing and Hospitality Management
Edith Cowan University, Perth, Western Australia
01.1998 - 12.2000
Bachelor of Commerce Honours in Marketing
University of Witwatersrand Johannesburg, South Africa
01.2007 - 12.2007
More information
Permanent contract

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