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ICT Program Director

Published on 13.05.2022

Company

Website : https://www.ericsson.com
Industries :
IT, software engineering, Internet
Telecom
Job ads : See our Job Ads
Our purpose To create connections that make the unimaginable possible. Our vision A world where limitless connectivity improves lives, redefines... read more

Job Ad & Profile Description

Position : ICT Program Director

About this opportunity

The Information & Communication Technology (ICT) Program Director is responsible to drive large and sophisticated Professional Services engagements towards Ericsson’s customers. The candidate will also support the Key Account Manager (KAM) with extensive technical knowledge. By tackling both the Contract Fulfillment Responsible (CFR) and sometimes Customer Solution Responsible (CSR role), the ICT Program Director is the overall responsible for the Core team, especially for:

  • The overall solution
  • The overall cost estimation
  • The delivery model (mix of on-shore, near-shore and off-shore resources)

Once the deal is won, the ICT Program Director is the head of the delivery, from opportunity phase until the complete fulfilment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer happiness and Ericsson’s business objectives since these programs often have visible impact on the Business Unit and corporate results.

In wider and sophisticated projects, ICT Director will be the program lead for a team of ICT Managers for project sub streams.

 

What you will do

  • Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort of Ericsson “agent” at the customer premise to increase the customer’s trust in Ericsson as a system integrator.
  • Guide up-sales opportunities!
  • Mentor the team, to interact with them and to support them in their professional growth, and to identify and recognize talents !
  • Support asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
  • Need hands-on experience when it comes to projects delivery
  • Need BSS, OSS, Core & Cloud proficiency
  • Knowledge & experience of BSS, OSS, Core & Cloud
  • Should have done management of +5MUSD projects complex projects in Telecommunications with multiple technologies
  • PMP or Prince2 certification is Mandatory.
  • Good understanding of Telco Standards & Telco Business.
  • Automation experience and Devops and Agile certifications are plus
Required profile for job ad : ICT Program Director

You will bring

  • Entrepreneurial & Commercial Thinking
  • Persuading & Influencing ability
  • Relating & Networking skills
  • Delivering Results & Meeting Customer Expectations
  • Planning & Organizing skills
  • Leading & Supervising abilities

 

Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups.

Job criteria for job ad : ICT Program Director
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract - Fixed-term contract
Region :
Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 1

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