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Guest Relations Officer

Published on 14.10.2020

Job Ad & Profile Description

Position : Guest Relations Officer

We are looking for profiles and CVs of Guest Relations Officers that we will send to our large account customers for their future recruitment needs.

Duties:

  • Welcome guests in a friendly and professional manner ;
  • Develop customer service satisfaction programs ;
  • Build strong relations with customers ;
  • Handle guest complaints ;
  • Promote  the facilities of the hotel ;
  • Ensure a pleasant and satisfying stay at the hotel.
Required profile for job ad : Guest Relations Officer
  • Bachelor’s Degree in Tourism or other related field ;
  • Proven experience as a Guest Relations Officer ;
  • Excellent communication skills ;
  • Customer service oriented .
Job criteria for job ad : Guest Relations Officer
Job category :
Tourism, hotel business and catering
Industries :
Education, training
IT, software engineering, Internet
Temporary work, recruitment
Employment type :
Permanent contract
Region :
Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape
Experience level :
Less than 2 years
Educational level :
Bachelor
Number of Position(s) : 15

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